IT Systems Specialist

As an IT Systems Specialist, I have developed a comprehensive skill set that blends technical expertise with a strong focus on cybersecurity. In an ever-evolving IT landscape, I’ve honed my abilities in system diagnostics, network configuration, and security-focused troubleshooting, ensuring that critical infrastructure remains secure and operational.

My role has involved not only designing and implementing tailored IT solutions but also proactively identifying and mitigating potential security threats to safeguard company assets. This experience has sharpened my ability to analyze complex issues, monitor for vulnerabilities, and respond swiftly to security incidents.

Additionally, my strong communication skills have allowed me to translate technical information into actionable insights, fostering collaboration between IT teams and end-users. With each challenge, I’ve gained deeper insights into anticipating and addressing security risks, reinforcing my dedication to securing and optimizing IT environments.

Skills I Have Gained as an
IT Systems Specialist:

Hardware and Software Troubleshooting
Leveraging the comprehensive knowledge from CompTIA A+ to diagnose and resolve a vast range of IT issues.
System Configuration and Maintenance
Ensuring optimal performance and longevity of both software applications and hardware components.
Network Setup and Management
Utilizing IT Fundamentals expertise to design, implement, and maintain robust network infrastructures.
Security Protocols and Best Practices
Implementing measures to safeguard data and systems from threats, grounded in foundational knowledge from both certifications.
Operating System Proficiency
Comprehensive understanding of various OS, including installation, configuration, and maintenance.
Effective IT Communication
Bridging the gap between complex technical terminologies and layman's terms, ensuring clear communication with end-users.
Continuous Learning and Adaptation
Staying updated with the latest IT trends and best practices through the foundational principles set by CompTIA A+ and IT Fundamentals.

Places I’ve Worked:

Reno, NV
12/24-present

  • Monitored and analyzed 446 users & 228 endpoints network traffic for suspicious activities, using WatchGuard firewalls and ThreatLocker, to identify and mitigate potential security threats.
  • Led the implementation of advanced security measures, including endpoint detection and response (EDR) solutions such as Huntress Labs and AutoElevate, significantly reducing the risk of cyber incidents.
  • Assisted thorough incident response activities, including identifying root causes, containing breaches, and implementing recovery measures to restore normal system and network operations.
  • Collaborated with IT teams to design and deploy security policies that align with industry best practices, enhancing overall security posture and compliance across diverse network environments.
  • Experienced with SIEM tools like Security Onion to collect, analyze, and correlate security events, enabling rapid identification of threats and appropriate response.
  • Maintained comprehensive security documentation, including change logs (LionGard), exposure analysis (Microsoft Defender), and security policies, to ensure ongoing protection and preparedness.

Reno, NV
3/14 – 6/23

  • Followed robust cybersecurity frameworks, ensuring the protection of company and customer data against a wide range of cyber threats.
  • Monitored network and system logs for signs of potential breaches, swiftly taking action to investigate and contain threats as needed.
  • Conducted on-the-spot security awareness training for employees, fostering a culture of cybersecurity vigilance and reducing the likelihood of human error-related incidents.
  • Facilitated disaster recovery and business continuity planning, ensuring critical systems were secure and recoverable in the event of a cyber attack.
  • Stayed up-to-date with the latest security threats and implemented proactive measures to safeguard against emerging risks and threats.

Reno, NV

4/08 – 12/09

  • Identified and deployed secure communication systems using VLAN Network Segmentation and Virtual VPNs, ensuring data confidentiality and integrity across all company networks.
  • Led network security initiatives, including the deployment of firewalls and access management, to protect against unauthorized access and cyber threats.
  • Conducted regular security assessments, network monitoring, and risk analyses to identify potential vulnerabilities and implement corrective measures.
  • Collaborated with clients to tailor cybersecurity solutions that met their unique needs, providing ongoing support, privilege escalation, and security monitoring.

Lake Tahoe, CA

04/04 – 09/09

  • Managed, monitored, and secured complex network infrastructures, including routers, switches, and firewalls, to ensure the integrity and availability of critical business operations.
  • Implemented advanced network security protocols, monitoring for unusual network traffic and responding to potential threats in real-time.
  • Provided rapid response to data integrity and network security incidents, minimizing downtime and maintaining business continuity.

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